Excellent
by King065****580 verified 14 September, 2023
We had a massive monkey tree in our yard that these guys took down with no hassle, they work you through all the stages and I'm happy to have used these guys and will do so again in future!
Excellent
by Darren062****529 verified 27 February, 2020
Great service from the team, very professional and punctual, they did cut and remove 5 palm trees and 2 huge trees that were on my property. I reccomend tree king guys to anyone in need of tree cutting services.
Very Good
by Khomotso083****849 verified 25 February, 2020
Great service. Consulted with every step of the way. Knew what they were doing. So pleased with them that i paid thrm More than the amount quoted.
Bad
by PHINDILE065****200 verified 13 February, 2020
Unprofessional , set an appointment to meet up at site and they accepted . On the day of meeting they did not show up and were not even picking up our calls. Time wasters.
Excellent
by Clare067****498 verified 05 November, 2019
The team is friendly and very proffesional. They take you through the process details before they start the work and i was very much impressed with their punctuality always on time for three days that they were removing 3 large syringa trees, 2 very large acacia trees, 6 overgrown palm trees and trimming of various other trees on our newly acquired property. I highly recommend these guys.
Bad
by Kaela084****141 verified 25 October, 2019
Came to my property to do a quotation, I accepted the quote and they advised that they had to go and collect a longer ladder and would be back shortly to begin, It has been 3 hours since then and about 40 calls later they never came to do the job. Very unprofessional do not recommend.
Tree King's response
We communicated with the customer and she had very tall palm trees that i told her they needed a long step ladder that was being used on another site and i personally told her that we were coming with the long step ladder, then drove to the site where the long ladder was being used. Upon getting there i left my cellphone in the car as it was charging to try and help the crew. After an hour she started calling and sending sms which i could not attend to as i had left the phone in the car.
By the time that i got hold of the phone (1hr 15minutes from her property) i saw the missed calls and messages as she was asking if we were still coming back and i responded saying yes we are coming back and explained the situation to her and immediately she said "Don't bother we got someone else" and i said ok, and that was that. I still even have the watsapp conversations that u had with her as proof if need be.Also when i went for quotation she mentioned that she had a fallout with another tree felling company that bought her lead and this to me seems like she was already a distraught person and she just took it on us which to me its not fair.
Excellent
by Ronnie083****242 20 February, 2019
Excellent
by Hilda081****930 28 January, 2019
Complete tree removal Stump removal Tree trimming,pruning Excellent refuse yard clean up