Bought a part from Goldwagen (Dykor Road). The part smelled like oil prior to it being used by mechanic and the part made a noise. Went to Goldwagen with the noisy part and they informed us that they first have to send the faulty part to head office and we will receive feedback within 14 days. Service was very bad and solution was impractical. The consultants know that they sold a faulty part to me, but now I am struggling to get refunded. I could not wait to get another part from GW because I had to get my car fixed. Please be cautious when buying parts from GW, particularly the one in Dykor avenue. They sell faulty parts and then the clients have to wait days for issues to be resolved. The manager don't even have the decency to meet with clients when there is problems with parts, he sends people up and down and clients just have to wait. Very bad service and unethical way of dealing with issues. Also selling used parts is unethical.
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